Refund policy

Return & Refund Policy

Last updated: August 12, 2026

Thank you for choosing Hoppiels.

Because our products are digital products that are delivered electronically, all purchases are generally final and non-refundable once the digital products have been delivered or access has been provided.

Refunds for Technical Issues

If you experience a technical problem that prevents you from accessing or downloading a product you purchased, please contact us at support@hoppiels.com.

We will make reasonable efforts to resolve the issue and provide you with access to the product.

If we are unable to resolve a genuine technical issue that prevents you from receiving the product you purchased, we may provide a refund.

Duplicate Purchases

If you accidentally purchase the same product or bundle more than once, please contact us as soon as possible. We will review the duplicate transaction and may issue a refund for the duplicate purchase.

Unauthorized Purchases

If you believe a purchase was made without your authorization, please contact us immediately so that we can investigate the transaction.

Refund Requests

To request assistance with a refund or access issue, please email support@hoppiels.com and include:

* Your full name
* The email address used for your purchase
* Your order number
* A brief description of the issue

We will review your request and respond as soon as reasonably possible.

Exceptions

Nothing in this policy is intended to limit any consumer rights or remedies that cannot legally be excluded under applicable law.

Hoppiels reserves the right to evaluate refund requests on a case-by-case basis.

Contact

If you have any questions about this Return & Refund Policy, please contact us at:

Email: support@hoppiels.com