Terms of service
Terms of Service
Last Updated: August 12, 2026
Welcome to Hoppiels.
These Terms of Service (“Terms”) govern your access to and use of the Hoppiels website, digital products, content, services, and related features (collectively, the “Services”).
By accessing or using the Services, placing an order, or purchasing any product from Hoppiels, you agree to be bound by these Terms and our Privacy Policy and Return & Refund Policy.
If you do not agree with these Terms, please do not use the Services or purchase our products.
1. About Hoppiels
Hoppiels is an online brand that provides digital self-development, self-reflection, wellness, journaling, educational, and personal-growth resources.
The Hoppiels website and its digital products are currently operated under the Hoppiels brand and are not presented as a separate registered corporation unless and until such registration occurs.
Nothing on the website should be interpreted as creating a partnership, corporation, employment relationship, agency relationship, or other legal relationship between Hoppiels and any user.
2. Eligibility
You may use the Services only if you are legally capable of entering into an agreement in your jurisdiction.
If you are under the age required to enter into contracts in your jurisdiction, you may use the Services only with the involvement and consent of a parent or legal guardian where required by applicable law.
By placing an order, you confirm that the information you provide is accurate and that you have the legal capacity or authorization required to make the purchase.
3. Description of Our Products
Hoppiels primarily offers digital products, including but not limited to:
* Digital guides and ebooks
* Journaling resources
* Self-development workbooks
* Digital templates
* Notion templates
* Self-reflection resources
* Personal-growth materials
* Digital bundles containing multiple products
Product descriptions, features, included materials, and pricing are displayed on the relevant product or sales page.
We may update, modify, improve, replace, or discontinue products or product features from time to time.
We make reasonable efforts to ensure that product descriptions are accurate and up to date. However, minor differences in formatting, appearance, layout, or technical presentation may occur depending on the device, software, browser, or platform used to access the product.
4. Digital Products and Delivery
Hoppiels products are delivered digitally.
After a successful purchase, you may receive access to the purchased product through the delivery method described on the relevant product or checkout page.
Delivery may occur through email, a download link, a customer account, a third-party digital delivery service, or another electronic method.
You are responsible for providing a valid email address and ensuring that you can receive emails and access digital files.
If you do not receive your purchased product within a reasonable period after completing your purchase, please contact us at:
support@hoppiels.com
We will make reasonable efforts to help you obtain access to the product you purchased.
5. Accounts and Access
Certain Services may require you to create or use an account.
You are responsible for:
* Providing accurate information
* Keeping your login information secure
* Maintaining the confidentiality of your account
* Not sharing account credentials with unauthorized persons
* Not allowing unauthorized access to your purchased products
You are responsible for activity that occurs through your account unless the activity results from circumstances outside your reasonable control.
We reserve the right to suspend or restrict access where we reasonably believe that an account has been used fraudulently, unlawfully, or in violation of these Terms.
6. Purchases and Orders
When you place an order, you are requesting to purchase the selected product or bundle under the terms displayed at checkout.
An order may be rejected, cancelled, or refunded where reasonably necessary, including in circumstances involving:
* Payment failure
* Suspected fraud
* Duplicate transactions
* Technical errors
* Incorrect pricing caused by an obvious error
* Unauthorized use of a payment method
* Other circumstances permitted by applicable law
If an order is cancelled after payment has been successfully processed, we will provide any refund required under applicable law and our Return & Refund Policy.
7. Prices and Payments
Prices are displayed on the website or checkout page and may change from time to time.
The applicable price for your purchase is generally the price displayed at the time you complete the transaction, subject to obvious pricing errors or applicable legal requirements.
Third-party payment providers may process your payment.
By submitting payment information, you represent that:
* You are authorized to use the payment method;
* The information provided is accurate;
* You authorize the applicable payment provider to process the transaction.
Hoppiels does not intentionally store complete payment-card information when payment processing is handled by a third-party payment provider.
Payment providers may have their own terms and privacy policies.
8. Taxes and Charges
Depending on your location, applicable taxes, duties, fees, or other governmental charges may apply to your purchase.
Where applicable, such amounts may be displayed during checkout or otherwise handled according to the requirements of the relevant payment provider, platform, or applicable law.
You are responsible for any charges that legally apply to you as a result of purchasing or using the Services.
9. Refunds and Cancellations
Because Hoppiels primarily sells digital products, refund eligibility may differ from physical products.
Our Return & Refund Policy explains the circumstances in which refunds may be available.
You should review the Return & Refund Policy before completing a purchase.
Nothing in these Terms or our Return & Refund Policy is intended to exclude, restrict, or waive any consumer right that cannot legally be excluded or waived under applicable law.
Where applicable law provides a mandatory right of withdrawal, cancellation, refund, replacement, or other consumer remedy, that right will apply regardless of anything stated in these Terms.
For technical problems preventing access to a purchased product, please contact:
support@hoppiels.com
10. Personal Use License
Unless expressly stated otherwise, products purchased from Hoppiels are licensed to you for your personal, non-commercial use.
Your purchase gives you a limited, non-exclusive, non-transferable, revocable license to access and use the purchased digital product for your own personal purposes.
Your purchase does not transfer ownership of the intellectual property contained in the product to you.
11. Prohibited Use of Digital Products
You may not, without our prior written permission:
* Resell our digital products
* Redistribute our files
* Upload our products to public websites
* Share download links publicly
* Share purchased files with people who did not purchase them
* Reproduce substantial portions of our products
* Create derivative products for commercial sale using our materials
* Remove copyright or ownership notices
* Claim our work as your own
* Use our materials to create a competing commercial product
* Upload our proprietary materials to a public repository
* Use our content in a way that infringes our intellectual property rights
You may make reasonable personal copies for your own use where permitted by applicable law.
12. Intellectual Property
The Hoppiels brand, name, logo, website design, written materials, digital products, illustrations, graphics, videos, templates, guides, workbooks, journals, and other original content are owned by Hoppiels or used with permission from their respective rights holders.
All intellectual property rights not expressly granted to you remain reserved.
Nothing in these Terms transfers ownership of Hoppiels intellectual property to you.
Unauthorized reproduction, distribution, resale, or commercial exploitation may violate applicable intellectual property laws.
13. User-Generated Content and Feedback
If you voluntarily submit feedback, reviews, suggestions, testimonials, ideas, or other content to Hoppiels, you grant Hoppiels permission to use that content for legitimate business purposes, including improving, marketing, and promoting the Services, to the extent permitted by applicable law.
You remain responsible for ensuring that anything you submit:
* Does not violate another person’s rights;
* Does not contain unlawful material;
* Does not infringe intellectual property rights;
* Does not contain malicious software;
* Is not intentionally misleading or fraudulent.
We may remove content that violates these Terms or applicable law.
14. Educational and Wellness Disclaimer
Hoppiels products are designed for general education, self-reflection, personal development, journaling, and wellness-oriented purposes.
Our content is not intended to provide medical, psychological, psychiatric, legal, financial, or other professional advice.
Hoppiels products are not a substitute for professional medical, mental-health, psychological, legal, or financial services.
No particular personal, emotional, professional, financial, or other outcome is guaranteed by using our products.
You are responsible for deciding whether any information or exercise is appropriate for your individual circumstances.
If you require professional advice, you should consult an appropriately qualified professional.
15. No Guarantee of Results
Hoppiels does not guarantee that using any product, guide, template, exercise, journal, or other resource will produce a particular result.
Individual experiences and results may vary depending on numerous factors, including personal circumstances, effort, consistency, expectations, and other factors outside our control.
Testimonials or examples presented on the website represent individual experiences and should not be interpreted as guarantees of typical or future results.
16. Website Availability
We aim to keep the Services available and functional, but we do not guarantee that:
* The website will always be available;
* The Services will always operate without interruption;
* All features will always be available;
* The website will always be free from errors;
* Digital downloads will always be immediately available;
* The Services will be compatible with every device or software environment.
Temporary interruptions may occur because of maintenance, updates, technical problems, hosting issues, payment-provider issues, internet problems, or circumstances outside our reasonable control.
17. Third-Party Services
The Services may use or connect to third-party services, platforms, applications, payment processors, hosting providers, analytics providers, email services, or other technologies.
Examples may include services used to host the website, process payments, deliver digital products, send emails, or provide analytics.
Third-party services may operate under their own terms and privacy policies.
Hoppiels is not responsible for the independent policies, practices, availability, or actions of third-party services to the extent permitted by applicable law.
18. Third-Party Links
The Services may contain links to websites or services operated by third parties.
These links may be provided for convenience or informational purposes.
Hoppiels does not control third-party websites and is not responsible for their content, availability, security, policies, products, or services.
Your use of third-party websites is subject to the terms and policies of those third parties.
19. Privacy
Your privacy is important to us.
Personal information collected through the Services is handled according to our Privacy Policy.
By using the Services, you acknowledge that information may be processed by Hoppiels and by third-party service providers necessary to operate the website, process transactions, deliver products, communicate with customers, and provide related services.
You can review our Privacy Policy through the link provided on our website.
Where required by applicable law, we will respect applicable rights relating to personal data.
20. Security and Fraud Prevention
You agree not to attempt to compromise, disrupt, damage, or gain unauthorized access to the Services.
You must not:
* Introduce malicious code;
* Attempt unauthorized access;
* Circumvent security measures;
* Interfere with website functionality;
* Use stolen payment information;
* Conduct fraudulent transactions;
* Attempt to obtain products without payment;
* Abuse download systems;
* Scrape or systematically copy proprietary content without permission.
We may suspend access, cancel transactions, or take other reasonable measures when fraud, abuse, or unauthorized activity is suspected.
21. Prohibited Activities
You may use the Services only for lawful purposes.
You must not use the Services to:
* Violate applicable laws or regulations;
* Infringe intellectual property rights;
* Commit fraud;
* Harass or threaten others;
* Distribute malicious software;
* Attempt unauthorized access;
* Interfere with the operation of the website;
* Circumvent security or access controls;
* Resell or redistribute Hoppiels products without authorization;
* Misrepresent your identity or affiliation with Hoppiels;
* Use automated systems to abuse, overload, scrape, or interfere with the Services.
We reserve the right to restrict access where reasonably necessary to protect Hoppiels, our customers, our service providers, or the integrity of the Services.
22. Errors and Corrections
The website may occasionally contain typographical errors, inaccuracies, outdated information, or technical errors.
We reserve the right to correct errors and update information when reasonably necessary.
If an obvious error affects the price or description of a product and you have already placed an order, we may contact you to determine an appropriate resolution, including cancellation and refund where appropriate.
23. Suspension and Termination
We may suspend or terminate your access to the Services where reasonably necessary, including if you materially violate these Terms, engage in fraudulent activity, misuse our intellectual property, or interfere with the Services.
Termination does not affect rights or obligations that arose before termination.
Sections concerning intellectual property, payments owed, limitations of liability, disclaimers, dispute resolution, and any provisions that by their nature should survive termination will continue to apply where legally enforceable.
24. Disclaimer of Warranties
To the fullest extent permitted by applicable law, the Services and digital products are provided on an “as available” and “as is” basis.
We do not guarantee that the Services will always be uninterrupted, secure, accurate, complete, or error-free.
We do not guarantee that the Services will meet every individual’s expectations or requirements.
Nothing in these Terms excludes any warranty, guarantee, consumer right, or legal protection that cannot lawfully be excluded.
25. Limitation of Liability
To the fullest extent permitted by applicable law, Hoppiels will not be responsible for indirect, incidental, special, consequential, or punitive losses arising from your use of the Services or digital products.
This may include losses relating to business interruption, loss of profits, loss of data, or other indirect losses.
However, nothing in these Terms limits liability where such limitation is prohibited by applicable law, including liability that cannot legally be excluded or limited.
26. Consumer Rights
Nothing in these Terms is intended to remove or reduce mandatory rights available to consumers under the laws applicable to their purchase.
If any provision of these Terms conflicts with a mandatory consumer protection rule applicable to you, the mandatory rule will prevail to the extent of the conflict.
For customers located in jurisdictions providing mandatory consumer protections for online or digital purchases, those protections remain applicable where required by law.
27. Governing Law
These Terms shall be interpreted in accordance with applicable law.
To the extent permitted by applicable law, the laws applicable to the operation of Hoppiels from Morocco shall govern these Terms.
Nothing in this section prevents a consumer from relying on mandatory consumer protection laws or bringing a claim in a court that has mandatory jurisdiction over the consumer’s dispute.
28. Changes to These Terms
We may update these Terms from time to time.
When we make changes, we may update the “Last Updated” date shown at the beginning of the Terms.
Material changes may be communicated through reasonable means where required by applicable law.
Your continued use of the Services after updated Terms become effective constitutes acceptance of the updated Terms to the extent permitted by applicable law.
29. Severability
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the minimum extent necessary to make it enforceable where legally permitted.
If it cannot be made enforceable, it will be severed from these Terms without affecting the remaining provisions.
30. Entire Agreement
These Terms, together with the Privacy Policy, Return & Refund Policy, and any other policies or terms expressly incorporated into the Services, constitute the agreement governing your use of the Services and purchases from Hoppiels, except where applicable law provides otherwise.
31. No Waiver
If Hoppiels does not immediately enforce a provision of these Terms, that does not mean Hoppiels has permanently waived the right to enforce that provision later.
32. Contact Information
If you have questions about these Terms, your order, or the Services, please contact:
Hoppiels
Email: support@hoppiels.com
We will make reasonable efforts to respond to customer inquiries within a reasonable period.
33. Effective Date
These Terms are effective as of August 12, 2026.
Hoppiels
support@hoppiels.com